Are you researching our large format printing options?
Here are some handy questions and answers to some of the queries you may have. We pride ourselves on customer support, so if you do not find the answer you are looking for below, please do get in touch and we will be happy to help you.
Choosing a Product
Yes, we are experts in the products that we sell. Simply call to speak a member of our friendly sales team.
Placing an order is simple, just follow these 3 steps
- Select your product
- Place your order either online or over the phone
- Upload your artwork to our Artwork Uploader
If you are unable to supply your own artwork, we offer a cost-effective large format graphic design service.
We specialise in printing display graphics as such all of our Banner stands, Pop up display stands and Outdoor display prices do include a printed graphic.
All prices for our portable display systems on our website exclude VAT. When ordering your product online you will be informed of the VAT amount at the point of verifying your order. If you have any queries please contact our sales team.
All prices for our portable display products on the website exclude delivery. Delivery charge is subject to VAT. When ordering your product online, you will be informed of the delivery amount at the point of verifying your order. If you have any queries please, contact our sales team.
Payment & Delivery
Delivery charges start from £9.99 plus VAT. Charges vary depending on the product, service and volume. When ordering your product online, you will be informed of the delivery amount at the point of verifying your order. For more information on delivery charges and non UK mainland deliveries, please contact our sales team.
We aim to deliver as quickly as possible:
Express delivery: next day guaranteed (additional charge for this service)
Standard delivery: 2-3 working days
Yes, please call our sales team for a quote.
We aim to dispatch all our products within 3 working days of receiving a completed order. However, we are able to meet shorter deadlines. Should you require your order quicker than this, then please contact us. Where possible, we can allow your order to ‘queue jump’ and be dispatched quicker. However, we do add +10% surcharge for this service to your order.
Yes, if you would prefer to be sent a proforma invoice, this is not a problem. Please call our sales team to arrange for payment to be sent by cheque or BACS prior to despatch. Please note: a delivery charge calculated by weight will be levied for invoiced items.
Artwork
You can provide us with your artwork in any of these formats: EPS, JPEG, PDF, AI (up to version CS3), PSD, TIFF, CDR (up to version X3)
Click here for our Artwork Specifications and guides for more advice on how to prepare your artwork.
The visible graphic area is what you can actually see when the display system is erected and in use. When setting up your artwork, we recommend you to put important elements of the design (logos, text) not closer than 5 cm to the edge.
Yes. See our graphic design service page for full details.
Artworking: You provide us with all of the required elements of the design including logo’s, text, fonts, pantone colour references, images and layout. We will arrange these into the correct format and size for printing. Artworking is available from £45.00 + VAT an hour but we offer fixed rates on items such as banners stands of only £25.00 + VAT.
Graphic design service: We work with your brief, we will source all of the necessary images, write the necessary text and create a proposed layout. Graphic design is available from £115.00.
We will always send a design proof for your approval, before going to print. Nothing will be printed until we have your approval.
Yes we can, all you need to do is provide us with the printed material and we will do the rest. The first colour match is free, after that there is a £10 charge per colour matched.
Replacement graphics are available for all our display systems.
Our Guarantee
All products purchased from our web site are guaranteed against mechanical failure for 12 months from the date of purchase. Returned products may be exchanged or a refund given provided that proof of purchase is given.
To view our cancellations and returns policy, please visit our Terms & Conditions page.